Privacy & Security
Plain Lab is built so your lab data stays yours.
Your data is never stored
Your lab values are processed only to generate your explanation, in memory, and are not saved to our servers afterward. Once your report is generated, the underlying data is discarded.
Encrypted in transit and at rest
All data exchanged with Plain Lab is encrypted using industry-standard TLS in transit, and any transient processing relies on encrypted infrastructure.
Built to align with HIPAA standards
Plain Lab is designed around HIPAA privacy principles. Processing runs on HIPAA-eligible infrastructure (Google Cloud), and a Business Associate Agreement is available through that provider. This is about our design and infrastructure, not a formal certification.
We never sell your data
Plain Lab does not sell, rent, or share your health information with advertisers or third parties for marketing.
No account required
You can generate a report without creating an account. Signing in is optional and only used to let your purchases follow you across devices.
Built by a board-certified physician
Plain Lab's explanations are designed under the guidance of a practicing, board-certified physician, with a strict educational, non-diagnostic standard.
Educational, not diagnostic
Plain Lab helps you understand and prepare questions for your doctor. It does not diagnose, treat, or replace professional medical care.
Ready to understand your results?
Upload a lab PDF and Plain Lab walks you through every value in plain English.
Try the explainerEducational information only — not medical advice, diagnosis, or treatment. Reference ranges vary by lab; always use your own lab's range and discuss results with a qualified clinician.